Downtime

21Sep14

Sorry all for the downtime this weekend, we had to perform a server move on a rather unplanned basis. Services are now being restored, if you discover a broken link, please email sales@pulse-eight.com


We are pleased to announce that the Internal HDMI-CEC Adapter supports connectivity to the Asus Q87T mainboard.

We are constantly working with mainboard manufacturers on the promotion of the Custom Solutions Header and we are pleased to see Asus implementing this connector on their products


We are pleased to announce the latest update to our libCEC (Consumer Electronics Control) technology, this point release addresses stability issues discovered by our customers.

We advise all users to upgrade to the latest version which addresses a number of issues relating to standby and reconnection with one of our hardware products connected.

Additionally, we have improved the stability of our CEC-Tray application which provides Windows Media Centre support.

The latest update can be found on our USB-CEC Adapter product page.


We are pleased to report the issue concerning BBC iPlayer and no sound has now been resolved in the DTR-Z500HD and DTR-HD500 units, sadly we are unable to resolve the issue if it is affecting the DTR-HV250.

You can receive a firmware update via the Internet Software Upgrade option on your TVonics box, press MENU, then Service, and select Internet Software Update.


As some users are aware there is currently an issue on TVonics boxes (DTR-HV250, DTR-HD500, DTR-Z500HD) which causes the unit to crash and/or play no sound when accessing the BBC iPlayer service via the red button.

We are aware of this situation and working with the BBC currently to resolve the issue, the issue has arisen due to a platform change to the BBC iPlayer MHEG service. Both the BBC and ourselves are still trying to narrow down the exact cause of the issue, however we have found a temporary work around. You can find details about this on our forums here.

Please be assured we are doing everything we can to get this issue resolved for all customers at this time and hope to have an update out shortly.


Team XBMC posted on Facebook a really cool demonstration which highlights the power of our USB – CEC Adapter, there is a really interesting blog post about the full set up for those interested in replicating this demonstration

 


Being based in the UK brings lots of benefits, but not for our US customers who¬†unfortunately¬†get lumbered with higher than desirable shipping fees, to combat this, we’ve teamed up with Amazon.com to offer our USB-CEC Adapter direct in the US, if you use Super Saver Shipping it’s FREE! Please let us know how you find this service and we will look at introducing more of our products to the Amazon.com marketplace. You can pick up one of our adapters by following this link




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