BBC iPlayer on TVonics Boxes
As some users are aware there is currently an issue on TVonics boxes (DTR-HV250, DTR-HD500, DTR-Z500HD) which causes the unit to crash and/or play no sound when accessing the BBC iPlayer service via the red button.
We are aware of this situation and working with the BBC currently to resolve the issue, the issue has arisen due to a platform change to the BBC iPlayer MHEG service. Both the BBC and ourselves are still trying to narrow down the exact cause of the issue, however we have found a temporary work around. You can find details about this on our forums here.
Please be assured we are doing everything we can to get this issue resolved for all customers at this time and hope to have an update out shortly.
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